The AI customer service platform for LINE · TELEGRAM · MESSENGER · INSTAGRAM
Answer every customer in seconds — even at 3 AM.
ekadum brings your LINE, Telegram, Messenger and Instagram messages into one inbox — with an AI agent that replies instantly in Thai, Lao, English or Chinese. No message waits. No customer slips away.
Simple billing in USDT · Live the same day
Built on a platform already handling thousands of customer messages a day — live, every day, for a high-volume online business.
Your customers message you everywhere. You lose the ones you don't answer fast enough.
- Messages are scattered across LINE, Telegram, Messenger and Instagram. Your team tabs between apps — and things slip through.
- Customers expect an instant reply. A slow answer is a lost sale and a customer who won't come back.
- Hiring more agents is expensive — and they sleep. Your customers don’t.
- Western support tools don't speak Thai, don't do Telegram properly, and don't fit how a fast-moving SEA business works.
One inbox. An AI agent that actually handles it.
Connect your channels.
LINE, Telegram, Messenger, Instagram. Minutes, not weeks. We help you do it.
Set up your AI agent.
Name it, give it your tone and your FAQs. It replies in each customer's own language, automatically.
Your team handles the rest.
The AI auto-replies or drafts for approval — your choice, per conversation. Anything sensitive — money, complaints — always goes to a human.
Basic — 899 USDT/mo
Everything you need to answer customers well.
Unified inbox
LINE, Telegram, Messenger and Instagram in one screen.
AI agent in 4 languages
Auto-detects Thai, Lao, English or Chinese and replies in kind.
Reads photos
Understands what customers send. Sees a payment slip? It hands off to a human and never guesses an amount.
Three reply modes
Full auto, draft-for-approval, or humans-only. Set it per conversation.
Works like an app
Mobile-first, with push notifications, so your team can reply from anywhere.
10,000 messages a month included
Plenty of headroom for a busy inbox.
Growth add-on — +100 USDT/mo
Turn your inbox into a growth engine — for 100 USDT more.
CRM
Know every customer: tags, segments, full history, value.
Follow-ups
Automatic nudges and drip sequences, so no lead ever goes cold.
Broadcasts
Send promos and announcements to the right segment, on the right channel — with guardrails so you don't get your accounts banned.
Slip verification
Automatically check customer payment slips. No more confirming transfers by hand.
Built for the way Southeast Asia does business.
Thai-first AI
Fluent, natural replies in Thai, Lao, English and Chinese. Not a Western tool with a translation layer bolted on.
LINE and Telegram, done properly
Full-depth support for the channels your customers actually use — not an afterthought behind WhatsApp.
Modern, borderless billing
Pay in USDT (TRC20 or ERC20). Simple, fast, monthly or annual.
Proven at scale
Built by a team that runs high-volume customer service itself, on a platform handling thousands of messages a day.
Simple pricing. No per-seat games.
Start free — 14-day trial
Run the AI inbox on your own channels for 14 days — 2 agent seats, 500 replies, no crypto or card to start. Upgrade to Basic whenever you're ready.
The AI inbox. All channels, AI agent, 10,000 messages/month.
Everything in Basic, plus CRM, follow-ups, broadcasts and slip verification.
Multiple brands, high volume, dedicated support.
Save 20% on annual billing. Billed in USDT — TRC20 or ERC20.
Questions, answered.
- How do I pay?
- In USDT, on TRC20 or ERC20. Monthly or annual. Simple and fast — no card needed.
- What kinds of businesses use ekadum?
- Any business that handles a high volume of customer messages across chat apps — online retailers, service businesses, online platforms and more. If your customers reach you on LINE, Telegram, Messenger or Instagram, ekadum is for you.
- What languages does the AI handle?
- Thai, Lao, English and Chinese — detected automatically, per message.
- Is there a free trial?
- Yes — 14 days free with 2 agent seats and 500 replies, no crypto or card needed to start. After that, Basic is 899 USDT/month. You can also book a live demo anytime.
- Can I see it before I buy?
- Yes. Book a demo and we'll show you ekadum running on a business like yours.
- How long does setup take?
- Most workspaces are live the same day. We help you connect your channels and set up your AI agent.
- What if I go over 10,000 messages a month?
- We'll reach out and move you to a Scale plan that fits — no surprise charges.
- Is my data safe?
- Your data is encrypted and isolated to your workspace. We never mix one business's data with another's.
Stop losing customers to slow replies.
Talk to our AI now, or book a 20-minute live demo — we'll show you ekadum handling real customer service for a business like yours, and get you live the same week.
Billed in USDT · Live the same day